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Providing tailored-made training and skill development programmes to build competencies within the organization for higher productivity and development of existing resources
Duration: 3 Hours Cost: Rs 5,499 Medium of Instruction: English/Creole
Duration: 2 Hours Cost: Rs 4,499 Medium of Instruction: English/Creole
Process Improvement Skills - Analyse Problems And Make Decisions
Grooming and personal hygiene
Delivering excellence customer service
Building a strong team spirit
A practical approach to safety at work
A practical approach to termination of employment
Managing human resource challenges in the modern era
Understanding safe handling of pharmaceutical products
Practical understanding of employment legal framework
Prospective employee, know your rights
Proper grooming and personal hygiene
The inability to make wise decisions in a timely manner is one of the biggest time management challenges on an individual, team, and organisational level. It can kill the momentum of an otherwise productive person, department, and organization. Therefore, Process Improvement is the proactive task of identifying, analyzing and improving upon existing business processes or areas within an organization to achieve the best results within clear-cut time frame for higher efficiency and productivity
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Learning Outcomes
“Supervisors are twice as likely to be rated highly on both their business results and their team’s satisfaction than middle managers, senior leaders and top management”. Zenger Folkman, Harvard
Supervisory Management focuses on management concepts and theories that influence supervision and provides participants with practical knowledge of employment laws and supervisory skills.
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Learning outcomes
You will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. The need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues
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Learning Outcomes
Productivity is never an accident It is always the result of a commitment to excellence, intelligent planning, and focused effort. (Paul J. Meyer)
This course will teach you methods that you can use to increase your motivation, your concentration and focus ability. To explore the principles of time management and productivity that can help you get more results with less work.
Learning Objectives
Learning Outcomes
Proper grooming and healthy Personal hygiene habits are some fundamentals elements at the workplace
“Good grooming is integral and impeccable style is a must If you don’t look the part, no one will want to give you time or money” – Daymond John
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Learning outcomes
Excellent customer service is a key differentiator when we choose where to place our business. It is not only commercially sound to deliver service excellence – it also creates a great working environment.
Learning Objectives
Learning Outcomes
Creating a team environment in a company does not come easy. This course revolves around developing actions and identifying improvements for building a strong team spirit. It will help the participants to define a common goal, understand how they want to work together as a team and create an understanding of the behaviours required to develop better team performance.
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Learning Outcomes
A highly practical one-day change management training course, which can be tailored to your needs, focused on developing the critical skills to effectively managing change in the workplace and covers how to motivate people through the change process.
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Learning Outcomes
Workplace safety refers to the working environment at a company and encompasses all factors that impact the safety, health, and well-being of employees. Safety is important as employers have both the legal and moral obligation to provide a workplace that is free from known dangers. Employers need to develop a safety strategy fit for their facility
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Learning Outcomes
The decision to terminate a worker’s employment might be made by the worker, or it might be made by the employer. Many employers have established procedures that managers must follow in order to terminate an employee however taking into consideration (Covid19) there has been many other various factors of termination such as bankruptcy, financial incapacity to continue to hold the business.
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Learning Outcomes
In the difficult economic climate, many employers are likely to be faced with the challenge of reducing operating costs and inevitably making redundancies. However, to protect the employees for unfair dismissal or reduction of workers, the law provides the different steps and circumstances needed to proceed with redundancy. The redundancy training course will teach you the legal constraints and a combination of practical techniques and anecdotes to assist the management of a smooth restructuring transition
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Learning Outcomes
This program is designed for both company and union professionals with limited experience in the negotiation and administration of labour contracts. This course will teach you everything you need to know to minimize your risk, protect your company and create win-win situations when drafting, negotiating, and signing business contracts
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Learning outcomes
Better understanding of the implication and application of evolving employment laws into the management and administration. Management must be able to translate the contract from language to practice in order to be successful
Learning objectives
Learning outcomes
This course will help current and aspiring HR managers and staff to establish a structured framework for systematic analysis of employee issues that may have legal implications. You will gain practice designing a human resource strategy that will result in value-added HR agendas and practices. You will also take away powerful tools for managing strategic change through the human resource function.
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Learning Outcomes
A risk management approach determines storage systems which reduce the risk of accidental access as well as unauthorised intentional access. Taking into consideration the framework for the safe and secure handling of medicines ensure frequency of such checks is determined by risk assessment and ensures that discrepancies are identified promptly identified.
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Learning Outcomes
Product knowledge is integral in pharmaceutical sales as consumers gather all the required information on the product that is to be purchased. This course has been designed for pharmacist, pharmaceutical retail-oriented salespersons and any other person working in the field of the pharmaceutical industry.
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Learning Outcomes
This training has been designed to promote a culture of customer-centricity in the organization to make sure that every customer feels valued. Communicate effectively by overcoming barriers and to convey a clear and concise message when it comes to the retail of pharmaceutical products.
Learning Objectives
Learning Outcomes
Better understanding of the implication and application of evolving employment laws into the management and administration. Management must be able to translate the contract from language to practice in order to be successful
Learning objectives
Learning outcomes
It is fundamental for any employee to understand their workplace rights and responsibilities in regard to pay and conditions, health and safety and under which legislations you can get more information regarding yours rights an employee. This will act as a preventive measure against unfair treatment at the workplace and deprivation of employee rights.
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Learning outcomes
Employment agreement is a crucial document for both employees and employers legally establishing the working relationship and setting out what is to be expected from each party, while outlining all rights, responsibilities and obligations. Thus understanding the contract of employment is an important step for the employee development as well as paving the way for building good rapport and trust.
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Learning outcomes
The law provides for the different leave entitlements as part of employee rights. Thus it becomes equally important for both employers and employees to manage the attendances as well as abiding by the different leave procedures to as to manage productivity and not penalising the work flow while at same time reduce the risks associated with failure to abide by the leave procedures such as termination of employment agreement, disciplinary actions or spill over effect on productivity and overall business performance.
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Learning Outcomes
Learning Objectives
All organizations, large and small, have limited resources. The planning process provides the information top management needs to make effective decisions about how to allocate the resources in a way that will enable the organization to reach its objectives. Productivity is maximized and resources are not wasted on projects with little chance of success
Learning outcome
Employment agreement is a crucial document for both new employees and employers. It legally establishes the working relationship and sets out the expectations from each part. It also outlines all rights, responsibilities and obligations or any prospective worker. Thus understanding of the contract of employment is an important step for any job seeker as it assist them to evaluate the benefits, privileges and rights to avoid any future misunderstanding
Learning objectives
Learning outcomes
Proper grooming and healthy Personal hygiene habits are some fundamentals elements at the workplace
“Good grooming is integral and impeccable style is a must If you don’t look the part, no one will want to give you time or money” – Daymond John
Learning objectives
Learning outcomes
A resume is a critical tool for any job seeker since it provides a brief snapshot of your skills and qualities. Nevertheless, a resume is much more than that. Resume helps the prospective employer to take the decisions to call for your first interview. Therefore, the structure of your resume matters much and what information you decide to include is decisive. In addition, an interview requires diligent preparation along with the ability to be at ease in the interview room, your ability to interact with the interviewer and to articulate your thoughts.
Learning Objectives
Learning Outcomes